ATM88 is committed to protecting the privacy and personal data of every player. This Privacy Policy explains in plain terms what information we collect, how we use it, who we share it with, and what rights you have over your data.
ATM88 International Ltd ("ATM88", "we", "us", "our") operates the online gaming platform accessible at https://atm88.casa and any associated mobile or sub-domain interfaces. We are committed to protecting the privacy of every individual who interacts with our platform, whether as a visitor, a registered player, or a support contact.
This Privacy Policy ("Policy") describes how ATM88 collects, processes, stores, shares, and protects personal data in connection with the use of our platform. It applies to all users accessing the ATM88 platform from any location, including users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other parts of Malaysia and the wider region.
This Policy is to be read alongside our Terms & Conditions, which govern the overall relationship between you and ATM88. By registering an account or using the ATM88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
For the purposes of this Privacy Policy, the following terms have the meanings assigned below:
ATM88 collects personal data only to the extent necessary to provide our gaming services, fulfil our legal and compliance obligations, and deliver a personalised, secure player experience. The categories of personal data we may collect include:
ATM88 collects personal data through the following means:
The majority of personal data ATM88 holds is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, participate in a promotion, or update your account settings.
When you access and use the ATM88 platform, certain technical data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your device information, IP address, and browsing behaviour on the platform. See Section 9 (Cookies & Tracking) for more detail.
ATM88 may receive personal data from third-party sources in limited circumstances, including:
ATM88 processes personal data for the following specific purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity data, contact data | Contract performance |
| KYC identity verification | Identity data, documentation | Legal obligation |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Fraud prevention and security monitoring | Technical data, financial data | Legitimate interests |
| Customer support and dispute resolution | Communications data, account data | Contract performance |
| Personalisation of gaming experience | Gaming activity data, usage data | Legitimate interests / Consent |
| Responsible gambling monitoring | Gaming activity data, financial data | Legal obligation / Legitimate interests |
| Marketing and promotional communications | Contact data, preferences | Consent |
| Regulatory reporting and compliance | All relevant categories | Legal obligation |
ATM88 processes personal data only where a valid legal basis exists. The primary legal bases upon which ATM88 relies are:
ATM88 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and in accordance with this Policy:
ATM88 engages trusted third-party service providers who process personal data on our behalf under strict contractual obligations, including:
ATM88 may disclose personal data to regulatory bodies, licensing authorities, law enforcement agencies, or courts where required to do so by applicable law or where necessary to protect the rights, property, or safety of ATM88, our players, or the public.
In the event of a merger, acquisition, restructuring, or sale of ATM88 or its assets, personal data held by ATM88 may be transferred to the acquiring or successor entity, subject to equivalent privacy protections.
ATM88 is an internationally operated platform and some of your personal data may be processed in countries outside of Malaysia. Where personal data is transferred to jurisdictions that may not provide the same level of data protection as Malaysia, ATM88 implements appropriate safeguards to ensure your data remains protected, including:
By using the ATM88 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside of Malaysia. ATM88 will always ensure such transfers are conducted lawfully and with appropriate protections in place.
The ATM88 platform uses cookies and similar tracking technologies to provide essential functionality, improve the user experience, and gather analytics data. The categories of cookies used are as follows:
These cookies are required for the platform to function correctly and cannot be disabled. They enable core features such as user authentication, session management, and security controls. No consent is required for strictly necessary cookies.
These cookies collect anonymised or aggregated information about how players use the ATM88 platform — for example, which pages are visited most frequently, which game categories are most accessed, and where errors occur. This data is used to improve platform performance and the user experience.
Functional cookies remember your preferences and settings — such as your preferred language, display settings, and whether you have acknowledged certain notifications — so that you do not need to reconfigure them on each visit.
With your consent, marketing cookies may be used to deliver relevant promotional content or to measure the effectiveness of ATM88's marketing campaigns. You may withdraw consent for marketing cookies at any time through your browser settings or by contacting support.
ATM88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ATM88's data disposal procedures.
Subject to applicable law, you have the following rights in relation to the personal data ATM88 holds about you:
To exercise any of these rights, please contact ATM88 customer support through the channels set out in Section 16. ATM88 will respond to verified requests within a reasonable timeframe and in any case within thirty (30) days of receipt.
ATM88 implements a comprehensive range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While ATM88 takes security seriously and maintains robust safeguards, no digital system can guarantee absolute security. You are encouraged to use a strong, unique password for your ATM88 account and to ensure your personal devices are adequately protected.
The ATM88 platform is strictly intended for individuals who are at least 21 years of age. ATM88 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC processes.
If ATM88 becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately closed, any associated funds will be subject to forfeiture review, and all personal data relating to that individual will be deleted in accordance with our data disposal procedures as quickly as is practicable.
Parents or guardians who have reason to believe that a minor has created an ATM88 account should contact customer support immediately so that the situation can be addressed promptly.
The ATM88 platform may contain references to third-party content, game providers, or payment service operators. Where the ATM88 platform interfaces with third-party services — such as payment gateways for DuitNow or FPX transactions — those third parties operate under their own privacy policies and data protection practices.
ATM88 is not responsible for the privacy practices or content of any third-party service, and we encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the ATM88 platform. ATM88 does not control the data practices of third-party game developers, payment processors, or other external operators.
ATM88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or the evolution of our platform and services.
Material changes to this Policy will be communicated to registered players via email and/or a prominent notice on the ATM88 platform at least seven (7) days before the changes take effect, where practicable. The "Last Updated" date at the top of this page will be updated to reflect the date of any revision.
Your continued use of the ATM88 platform following notification of changes to this Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you should discontinue use of the platform and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ATM88, please contact us through the following channels:
When submitting a data-related request, please include your registered ATM88 username and a clear description of your request. For account deletion or data erasure requests, identity verification will be required before processing.
Privacy at a Glance
Six core commitments that define how ATM88 handles every piece of personal information we hold.
Every data transfer between your device and the ATM88 platform is protected by bank-grade SSL encryption. Your credentials and financial data are never transmitted in plain text.
ATM88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used only to deliver and improve our services to you.
Identity verification at ATM88 is handled securely and efficiently. KYC data is used exclusively for compliance purposes and is never shared beyond what is legally required.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request through our support channels and we will respond within 30 days.
Marketing communications are sent only with your explicit consent. You can withdraw consent and opt out of all marketing at any time — with no impact on your account or gameplay access.
ATM88 retains data only as long as legally necessary and no longer. When retention periods expire, your data is securely deleted or irreversibly anonymised.
Play with Confidence
At ATM88, protecting your personal data is not a legal formality — it is a core part of how we operate. Explore Malaysia's most trusted online casino platform with the confidence that your privacy is taken seriously. For players aged 21 and above only.
🔞 For players aged 21 and above only. Play responsibly and within your means.